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Delete your data

You can ask us to delete your Adpilotic account and everything in it at any time, and remove Adpilotic's access to your Facebook, Instagram, Google and TikTok accounts yourself.

Template — have a lawyer review before launch

Check the time limits in the highlighted [placeholders] against your Privacy Policy before publishing.

Delete your Adpilotic account and data

This removes your account, businesses, campaign drafts, leads, messages and connected-platform data from Adpilotic.

  1. 1

    Email us from your account's address

    Send an email to privacy@adpilotic.com with the subject Delete my Adpilotic data, from the email address you sign in with. Tell us the business names you want deleted, or say "everything".
  2. 2

    We confirm it's you

    We reply within [3 business days] to confirm the request and give you a reference number. We may ask you to confirm from inside your account if we can't verify the email.
  3. 3

    We delete your data

    We delete your data within [30] days and email you when it's done. Copies in backups are removed within [35] days. We keep only what the law requires, such as invoices for tax purposes.

Remove Adpilotic from Facebook and Instagram

This stops Adpilotic reading or changing anything in your Meta accounts. To delete data we already hold, also send us the email above.

  1. 1

    Open your Facebook settings

    In Facebook, go to Settings & privacy, then Settings, then Business integrations (for Pages and ad accounts) or Apps and websites.
  2. 2

    Remove Adpilotic

    Find Adpilotic, select Remove, and confirm. You can also tick the option to delete posts or activity Adpilotic published for you, if Facebook offers it.
  3. 3

    Tell us if you'd like your data deleted too

    Removing the app stops new access. Send us the email above and we delete the Meta data we already hold for you within [30] days.

Remove Adpilotic from Google

This covers Google sign-in, Google Ads, Analytics, Tag Manager and Merchant Center.

  1. 1

    Open your Google Account connections

    Go to myaccount.google.com/connections (Third-party apps and services).
  2. 2

    Remove access

    Select Adpilotic, then Delete all connections you have with Adpilotic, and confirm.

Remove Adpilotic from TikTok for Business

  1. 1

    Open your authorized apps

    Sign in to TikTok for Business and open the list of apps you have authorized for your advertiser account.
  2. 2

    Remove Adpilotic

    Find Adpilotic and revoke its access. To delete data we already hold, also send us the email above.

Contacted by a business that uses Adpilotic?

If a business messaged you through Adpilotic, it decides how your information is used.

  1. 1

    Stop the messages

    Reply STOP to the WhatsApp message. You won't get more automated messages from that business.
  2. 2

    Ask the business to delete your details

    Contact the business directly. If you can't reach it, email privacy@adpilotic.com with the business name and your phone number, and we will pass your request on and help.

More about how we handle your information is in our Privacy Policy.